Strategic Account Manager

As a Strategic Account Manager at Upsales, you sit at the center of our growth engine. Your mission is to develop and expand an existing customer portfolio and make sure our customers scale faster with the power of AI.

Upsales is not just a CRM. We are Europe’s leading AI platform for B2B revenue acceleration. Founded in Stockholm and built for high-performing sales organizations, we help ambitious companies make smarter decisions, move faster, and grow with precision. Our culture is defined by ownership, craftsmanship, and an AI-first mindset.

In this role, you work closely with Solutions Engineers, Onboarding, and Customer Success to turn insight into measurable business value. This is strategic selling at its best. Long-term impact over short-term volume.

What You’ll Do

• Own and grow a strategic portfolio of existing customers with a clear focus on expansion

• Identify growth potential, book meetings, and drive the full sales process from insight to decision

• Build compelling business cases together with Solutions Engineers

• Lead contract negotiations and commercial follow-ups

• Partner closely with Customer Success and Onboarding to maximize customer value

• Deliver new upsell ARR and contribute directly to Upsales’ growth targets

• Collaborate with sales leadership to evolve customer strategy, ways of working, and value propositions

AI first mindset

We’re not looking for someone who simply uses AI. We want someone who weaponizes it. You treat tools like Claude, ChatGPT, and other AI copilots as force multipliers, allowing you to deliver at a level and speed others can’t match. For you, AI isn’t an add-on, it’s the default operating system for how you think, work, and lead. You’re relentlessly curious about new capabilities, and you push the limits of what’s possible, turning AI into a competitive advantage for yourself, Upsales, and our customers. This is a role for someone with real ambition: someone who wants to set a new standard for efficiency, precision, and impact in the age of AI.

Who We’re Looking For

• At least 5 years of proven experience in complex B2B sales

• A strong track record of meeting and exceeding targets

• Experience building long-term relationships with fast-growing mid-sized companies

• A proactive, ambitious mindset with full ownership of the sales process

• Excellent communication skills in both English and Swedish

• Driven by growth, responsibility, and the ambition to build something meaningful

You are not looking for just another role. You are looking for momentum.